How it works
Three things get a job booked: a postcode, a job, and a date
On the day
From enquiry to report
- Step 1
Postcode and job
Send the postcode or address and what needs looking at, through the contact form or by phone.
- Step 2
Fixed price agreed
We confirm coverage and a fixed price before the visit, based on the address and the brief, not adjusted on the day.
- Step 3
A date that suits the weather
We check the diary and the forecast and come back with a date, rather than book a slot regardless of conditions.
- Step 4
The flight
No scaffolding and no ladders. The aircraft covers the property or land from the air, and nobody needs to provide roof access.
The report
What actually turns up afterwards
Written findings
What the flight found, described plainly, without inventing a diagnosis the imagery doesn't support.
Photographs
High-resolution stills from the Hasselblad camera, supplied alongside the report.
Thermal imagery
Where a thermal survey was booked, the radiometric readings and what they show.
A usable format
Delivered in a format that can be forwarded straight to a roofer, an agent, an insurer or a buyer.
Written report within 48 hours
Whichever town the job was in, the report follows within 48 hours of the flight. That's a process commitment, not a promise about how fast the job itself can be booked in.
Weather and rules
Weather, rescheduling and the rules we fly under
Weather decides the flying day
Wind, rain and poor light all stop a flight. A reschedule for weather is normal and costs nothing, it's never treated as a cancellation.
Flown under CAA rules
Every flight is planned and flown under the Civil Aviation Authority rules that apply to the operation, with the Operator ID and Flyer ID checked beforehand.
Before you book
Common questions
- How do I check if you cover my postcode?
- Send the postcode through the contact form along with the job and the dates you have in mind. We'll confirm coverage and come back with a fixed price rather than leave you guessing from a map.
- How far do you actually travel?
- We're based in Exeter and cover Devon and the wider South West, from close-in towns a few miles out to the far edges of Cornwall, Somerset and Dorset. The areas page lists every town we've written up.
- How quickly can you fit me in?
- It depends on the diary and the weather, so we won't promise a day before we've seen the job. Tell us the dates you have in mind and we'll confirm what's actually possible.
- How much does a survey cost?
- A fixed price is agreed before the visit, based on the address and what needs looking at. We don't quote a figure before we know the job.
- What happens if the weather's bad on the day?
- Wind, rain and poor light all stop a flight. A reschedule for weather is normal and costs nothing, it isn't treated as a cancellation.
- Do I need to be there when you fly?
- No, though it helps if someone can point out access and any specific areas of concern. The flight itself needs no one on a roof or ladder.
- Is the A2 Certificate of Competency the same as a GVC?
- No, they're different qualifications. We hold the A2 Certificate of Competency, which is what's on the record for this business.
- Can you send someone else if you're already covering a job nearby?
- There's one surveyor and one aircraft on this round, which is part of how the fixed price stays straightforward. If a date doesn't work we'll say so and offer the next one that does.
Call now
Check availability with Drone Surveys Near Me
Tell us the address and what you need looking at. Sam Hembury will come back with a fixed price and the next available slot.